You Have Options To Resolve Your Dispute

If you disagree with a decision the ATO have made about your tax affairs, you may be able to use one of their free options for resolving disputes.

You can use their in-house facilitation service for tax and super matters at any stage from audit up to litigation, where appropriate. It’s a free mediation service where an independent accredited ATO facilitator works with you and your ATO case officer to reach a resolution.

If your small business has a turnover of less than $10 million, you may be eligible to use the independent review service for most income tax and indirect tax audits. An independent officer will review the facts and merits of the audit. They’ll consider your situation and complete a review before your assessment, or amended assessment, is issued to you.

If you can’t afford or access a paid formal representative and are experiencing personal difficulties such as family, financial or health, dispute assist may be able to help you work through the disputes process. A guide will explore your options for resolution and can connect you with further assistance from us.

The ATO encourages you to consider these alternative dispute resolution options when you need further support during the disputes process. Their website can provide you with more information, including a video about each service.

Remember, your BAS agent or tax professional can help you with your tax.

Source: ATO